Refund & Return Policy
Return Eligibility
Products may be returned within 7 days if:
- The product is defective or damaged
- Incorrect item was delivered
- Product remains unused and in original condition
Non-Returnable Items
The following items are non-returnable:
- Customized products
- Special-order equipment
- Used or damaged products caused by misuse
Refund Process
Approved refunds will be processed within 7–14 business days after verification and inspection.
Return Shipping
Customers may be responsible for return shipping costs unless the issue is caused by our error.
Contact
For return requests:
gunung_lynx@outlook.com
